Privacy policy

StickerYou Inc. takes your privacy very seriously. This Privacy Policy describes how StickerYou uses identifiable information regarding our customers, such as name, address, email address or credit card number ("Customer Information"). Primarily, we collect such information for the purpose of providing you with an outstanding experience with the StickerYou Service. Except as specifically described in this Privacy Policy, StickerYou does not sell, rent or share such Customer Information with third parties.

This Privacy Policy is effective as of June 1, 2026.

By using our Service, you consent to the collection and use of information in the manner described below. If we decide to change our privacy policy from time to time, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Changes to our policy will be prospective only. Please check this page from time to time for changes to make sure you are aware of our latest privacy practices.

1. When you place an order, create an account, subscribe to marketing communications, contact us, or otherwise interact with our Site, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information
  • Account credentials
  • Order history
  • Customer service communications

2.  Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage information
  • Referring website information
  • Pages viewed
  • Time spent on pages
  • Cookies and similar tracking technologies

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide customer service and support
  • Communicate regarding orders and deliveries
  • Process payments
  • Detect fraud and protect security
  • Improve our products and services
  • Analyze website performance
  • Send marketing communications (where permitted by law)
  • Comply with legal obligations
  • Enforce our Terms of Service

4. Shopify and Third-Party Service Providers

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services.

We may share personal information with service providers who assist us in operating our business, including:

  • Payment processors
  • Shipping carriers
  • Email marketing providers
  • Analytics providers
  • Customer support platforms
  • Fraud prevention services

These service providers are authorized to use your information only as necessary to perform services on our behalf.

5. Payment Information

Payment transactions are processed by third-party payment providers. We do not store complete payment card information on our systems.

Payment providers may collect and process payment information in accordance with their own privacy policies.

6. Marketing Communications (Canadian residents)

If you subscribe to receive marketing emails or other communications, we may use your contact information to send promotional content, special offers, and product updates.

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in any marketing email; or
  • Contacting us directly.

We will obtain consent where required by applicable law, including Canada's Anti-Spam Legislation (CASL).

7. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Operate the Site
  • Remember preferences
  • Analyze website traffic
  • Improve user experience
  • Measure advertising effectiveness

You may control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Sharing of Personal Information

We do not sell your personal information for monetary consideration.

We may disclose personal information:

  • To service providers acting on our behalf
  • To comply with legal obligations
  • To protect our rights or property
  • During a business transaction such as a merger, acquisition, or asset sale
  • With your consent

9. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Maintain business records
  • Resolve disputes
  • Comply with legal obligations

When information is no longer required, we will securely delete or anonymize it where practical.

10. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we may remove the information.

12. Canadian Privacy Rights

If you are located in Canada, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent where applicable
  • Request information about our privacy practices

To exercise these rights, please contact us using the information provided below.

13. U.S. State Privacy Rights

Residents of certain U.S. states, including California, Colorado, Virginia, Connecticut, and others, may have rights regarding their personal information, including:

  • Right to know what personal information is collected
  • Right to access personal information
  • Right to request deletion
  • Right to correct inaccurate information
  • Right to opt out of certain targeted advertising activities
  • Right not to be discriminated against for exercising privacy rights

To submit a privacy request, please contact us using the information below.

14. Do Not Track Signals

Some web browsers may transmit "Do Not Track" signals. Because there is currently no universally accepted standard for responding to these signals, our Site may not respond to them.

15. International Data Transfers

Your information may be transferred to and processed in countries outside your province, state, or country of residence, including Canada and the United States.

Where required, we take reasonable measures to ensure appropriate safeguards are in place for such transfers.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of the Site after changes are posted constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

StickerYou Retail Department
Attn: Privacy Officer
670 Caledonia Road
Unit 101, York, ON M6E 4V9
Email: retailsales@stickeryou.com
Phone: +1 (437) 983-3889

 

Advertising, Analytics and Tracking Technologies

We use advertising, analytics, and tracking technologies to better understand how visitors use our Site, improve our products and services, measure the effectiveness of our marketing efforts, and provide relevant advertising.

These technologies may collect information about your interactions with our Site, including:

  • IP address
  • Device identifiers
  • Browser type and settings
  • Operating system
  • Pages viewed
  • Products viewed
  • Shopping cart activity
  • Purchase activity
  • Referral sources
  • Date and time of visits
  • Interactions with advertisements and marketing communications

Analytics Services

We may use third-party analytics providers, including services such as Google Analytics and Shopify Analytics, to help us understand how visitors interact with our Site.

These providers may use cookies, pixels, and similar technologies to collect information regarding your use of the Site and generate reports about website activity.

For more information about Google Analytics, visit Google's Privacy Policy and information regarding Google's available opt-out tools.

Advertising and Remarketing

We may use advertising partners, including platforms such as Meta (Facebook and Instagram), Google, TikTok, Pinterest, and other advertising networks, to:

  • Measure advertising performance
  • Understand customer interests
  • Deliver relevant advertisements
  • Show advertisements to users who have previously visited our Site
  • Create audience segments for marketing purposes

These partners may use cookies, pixels, tags, and similar technologies to collect information about your browsing activity across websites and online services.

As a result, you may see advertisements for our products on other websites, social media platforms, or online services.

Email and Marketing Platforms

We may use third-party email and marketing platforms to communicate with customers who have consented to receive promotional communications.

These providers may collect information such as:

  • Email opens
  • Link clicks
  • Website activity following email interactions
  • Purchase behavior

This information helps us improve our communications and provide relevant offers and content.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Maintain website functionality
  • Remember user preferences
  • Enable shopping cart and checkout features
  • Analyze website traffic
  • Personalize user experiences
  • Measure marketing effectiveness
  • Support advertising and remarketing activities

Most web browsers allow users to manage cookie preferences through browser settings. Restricting cookies may impact certain website features and functionality.

Your Choices

Depending on your location, you may have the right to:

  • Manage cookie preferences through your browser settings
  • Opt out of certain targeted advertising activities
  • Withdraw consent where applicable
  • Unsubscribe from marketing communications at any time

Residents of certain U.S. states may have additional rights regarding targeted advertising and profiling under applicable privacy laws.

Canadian residents may withdraw consent for marketing communications at any time, subject to legal and contractual restrictions.

Contacting StickerYou: If you have any questions about our Privacy Policy, the practices of this site, or your dealings with this Web site, you can contact us at:

StickerYou Retail Department
Attn: Privacy Officer
670 Caledonia Road
Unit 101, York, ON M6E 4V9
Email: retailsales@stickeryou.com
Phone: +1 (437) 983-3889